This Privacy Policy outlines how your personal information is collected, used, stored, disclosed, and protected when you visit www.tradewingglobal.com (hereinafter referred to as “this Website”) or make a purchase on this Website. This Privacy Policy applies to visitors and customers located in the European Union, the United States, Malaysia, and other regions where our products are sold.
Data Controller Information
For the purposes of the Malaysian Personal Data Protection Act 2010 (PDPA), the EU General Data Protection Regulation (GDPR), and applicable US federal and state privacy laws, the data controller responsible for processing your personal information is:
Company Name: TRADEWING INTERNATIONAL SDN BHD
Company Registration No. (SSM No.): 202601024701 (1686798-K)
Trading Brand: Tradewingglobal
Official Website: www.tradewingglobal.com
Registered Address:
41A LINTASAN PERAJURIT 6, TAMAN PERAK 31400 IPOH, PERAK
Official Contact Email:
clothing@tradewingglobal.com
Phone Number:
+601153804528
Personal Information We Collect and Reasons for Processing
To operate our online home décor store and provide customer service, we collect personal information necessary for order processing and business management.
Information we may collect includes:
Identity and Contact Information
Full name
Billing address
Shipping address
Email address
Phone number
Order and Transaction Information
Purchased products
Order history
Payment status
Delivery information
Customer service communication records
Technical Information
When you visit this Website, certain technical information may be automatically collected, including:
IP address
Browser type
Device information
Operating system
Website usage information
Cookies and similar technologies
We process your personal information only when we have a lawful basis to do so. These bases include:
Fulfilling purchase contracts;
Processing and delivering customer orders;
Providing customer support;
Complying with legal and regulatory obligations;
Preventing fraud and maintaining website security;
Improving our products, services, and website performance.
Payment Processing
All payments made via www.tradewingglobal.com are securely processed by our third-party payment service provider, Stripe.
Payment card information (including credit and debit card details) is collected directly by Stripe via encrypted communication channels. TRADEWING INTERNATIONAL SDN BHD does not store or retain full payment card numbers, security codes, or other sensitive payment credentials on its own servers.
Stripe processes payment information independently in accordance with its own privacy practices and applicable payment security standards.
Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with applicable legal requirements.
Business Records
Order records, invoices, payment confirmations, and transaction documents will be retained for seven (7) years following the completion of the transaction to meet accounting, tax, audit, and business record-keeping requirements.
Customer Communications
Customer inquiries, support requests, and related correspondence are generally retained for up to two (2) years after the last communication, unless a longer retention period is required by law or for dispute resolution.
Upon the expiration of the applicable retention period, personal information will be securely deleted or, where appropriate, anonymized.
Your Privacy Rights
Depending on your place of residence, you may have statutory rights regarding your personal information.
European Union (GDPR)
Individuals located in the European Union may have the following rights:
To access their personal information;
To correct inaccurate information;
To request the deletion of personal information;
To restrict or object to specific processing activities;
To obtain their personal information in a portable format, where applicable.
United States
Customers residing in states with applicable privacy regulations (including California) may have the following rights:
To know what categories of personal information are collected;
To request access to personal information;
To request the correction of inaccurate information;
To request the deletion of personal information (subject to exceptions prescribed by law).
TRADEWING INTERNATIONAL SDN BHD does not sell personal information, nor does it share personal information for third-party cross-context behavioral advertising.
Malaysia (PDPA)
Customers located in Malaysia may request:
Access to their personal information;
Correction of inaccurate information;
Withdrawal of consent, where permitted by applicable law.
Requests regarding privacy rights may be submitted to:
Email: clothing@tradewingglobal.com
International Data Transfers
As TRADEWING INTERNATIONAL SDN BHD operates from Malaysia while serving customers in the European Union and the United States, personal information may be transferred across borders when processing orders, providing customer support, or fulfilling legal obligations.
Where applicable, we implement appropriate safeguards (including recognized contractual and legal transfer mechanisms) to protect personal information during international transfers.
Data Security
We employ reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or accidental loss.
While we continuously review and improve our security measures, no internet transmission or electronic storage system can be guaranteed to be absolutely secure. We advise customers to use secure internet connections when accessing this website and to properly safeguard their account credentials.
Cookies and Similar Technologies
This website uses cookies and similar technologies to enhance functionality, maintain website security, analyze traffic, remember user preferences, and improve the overall shopping experience.
Customers can control or disable cookies through their browser settings. Please note that disabling cookies may affect the proper functioning of certain features on this website.
Updates to This Privacy Policy
We may periodically revise this Privacy Policy to reflect changes in applicable laws, operational practices, or website functionality. Updated versions will be posted on this page, indicating the effective date of the revision.
Contact Information
If you have any questions regarding this Privacy Policy or our data processing practices, please contact us at:
Company Entity: TRADEWING INTERNATIONAL SDN BHD
Company Registration No. (SSM No.): 202601024701 (1686798-K)
Trading Brand: Tradewingglobal
Official Website: www.tradewingglobal.com
Business Address:
41A LINTASAN PERAJURIT 6, TAMAN PERAK 31400 IPOH, PERAK
Official Email:
clothing@tradewingglobal.com
Telephone:
+601153804528